FAQ
FAQ
What is the minimum order quantity (MOQ)?
The minimum order quantity varies depending on the product category and item.
For standard merchandise, production is available from 500 units.
Small-batch production may also be available for certain specialty products. Please contact us for more information.
Can I freely choose the size and fabric for custom-made products?
Yes, you can.
However, for small-batch production or sample development, we may use the closest available fabric color depending on material availability.
Can you reproduce a product that was previously manufactured for us?
Yes.
If the design, materials, and specifications remain the same, or if the order quantity increases, we may be able to offer a lower unit price.
How do you conduct product inspections?
Our branch office and on-site staff in China perform real-time inspections by visiting the manufacturing facilities throughout the production process.
When necessary, our design and manufacturing teams in Korea also participate in the inspection process.
Can our brand logo or character be applied to products such as bags and apparel?
Yes. OEM production is available if you own the appropriate license or have an official agreement with the brand owner.
Lead Time & Delivery
How long does production usually take?
Production time varies depending on the product category and specifications.
For standard merchandise, production typically takes 25–35 days.
*Lead times may vary depending on the product type and design.
How long does sample production take?
Sample production time varies depending on the product category and specifications.
For standard merchandise, it typically takes 10–15 days.
*Lead times may vary depending on the product type and design.
Can you accommodate urgent orders for events or exhibitions?
Standard lead times vary depending on the product.
Please contact us, and we will be happy to discuss the available production schedule with you.
Logistics & Customs
Can you deliver the finished products to Korea?
Yes. We can deliver directly to your designated destination in Korea.
*Please refer to the quotation for detailed shipping terms.
Do you offer direct international shipping (e.g., to the United States or Southeast Asia)?
Yes, we do.
Please let us know your preferred destination when making your inquiry.
Do I need to prepare or submit customs documents myself?
No. Once your order is placed, Jung Lab will handle most of the required customs documentation on your behalf.
